RE: "I'm Sorry, Maybe You Should Try Here...."

While I do understand I have a 24 - 48 hour window for a reply, I did want to have a little discussion on this last email.

Dear Johana L.,

Would it be possible for you to supply me with the name(s) of the person(s) who you have forwarded my issue to, and their contact info? I would like to be kept inside this circle of communication if at all possible.

Also, I do not wish to continue lines of convesation with customer service via phone. I have had numerous issues dealing with Dish Network customer service (see below) and when I inquired on how to file a complaint, I was referred to this email address. It seems redundant to go back to this source.

Thank you,

Nic